An Intelligent Front Desk for Service Businesses

An admission desk that never sleeps.

Purpose-built AI agents that reply to student enquiries, book consultations, and follow up automatically on WhatsApp, web, and Instagram.
Built for service businesses.

B

Bright Future Coaching

Replies in seconds

Hi! How can I help you today?
Hi, I'm interested in CA Foundation classes. Fees?
Our CA Foundation batch starts 1st June. ₹35,000 full course, or ₹6K/month with EMI. Want a free demo class this Saturday?
Yes please. Saturday 11 AM works.
Booked. 4th June, Saturday session at 11:00 AM.
Type a message…
Powered by Cassette
The abandoned cart of the service industry

Your team is on the phone with one lead.
The other 9 just walked.

70–80%

of service-business enquiries hit WhatsApp, not your website. Most are answered the next day — too late.

20 min

half-life on a portal lead before a competitor calls. Manual response = lost deal.

60%+

of demo attendees never get an hour-1 / day-1 / day-3 follow-up. The biggest revenue leak in coaching.

1000s

of cold leads sit in every service business's CRM, untouched. The biggest dormant pipeline you own.

Live agent activity

Your front desk never sleeps.

While your team is offline, Cassette agents are answering WhatsApp enquiries, booking consultations, and re-engaging cold leads. You wake up to a dashboard of qualified conversations, not a backlog of missed messages.

Enquiries

847

Demos booked

124

Cold leads recovered

38

Avg. response

42s

Enquiry Agent 2m ago

Qualified Aarav K. for CA Foundation, routed to Booking Agent

Booking Agent (Demo Class) 11m ago

Booked Saturday 11 AM demo for Priya M., confirmation sent

Closing Agent 38m ago

Day-2 nudge to 8 demo attendees from last week, 3 enrolled

Recovery Agent 1h ago

Re-engaged 47 cold leads from last quarter, 6 replied

The four-agent system

Four agents. One job each. No bloat.

Every Cassette account gets exactly four agents. Each agent has one job. No feature bloat, no configuration maze.

Enquiry Agent

Answers every inbound question, 24/7, on every channel.

Handles WhatsApp messages, website enquiries, Instagram DMs, and Telegram messages the moment they come in. Qualifies intent, answers objections, and routes high-intent prospects to booking.

Moves: response speed, qualified lead volume

Booking Agent

Books the conversion event directly — no back-and-forth.

Takes a qualified lead and converts them into a confirmed calendar slot. Handles scheduling, sends confirmations, and fires reminders. Renamed per vertical: Counseling Session, Demo Class, or Trial Session.

Moves: enquiry-to-booking conversion

Closing Agent

Drives the conversion after the event.

Runs the post-event sequence — same day check-in, day-1 social proof, day-2 urgency nudge — and handles common objections so a "maybe" becomes a "yes". Fills the gap between attended demo and paid fee.

Moves: post-demo enrolment / payment conversion

Recovery Agent

Re-engages every lead that went cold.

Runs scheduled sweeps through your existing lead list — months-old contacts, people who attended but didn't convert, learners who enquired once and never came back. Routes replies directly to your team.

Moves: reactivation rate from dormant pipeline

Every channel

Same brain. Every inbox.

Cassette agents live where your customers already are — WhatsApp, your website widget, Instagram DMs, and Telegram (coming soon). Same logic, same tone, every conversation.

B

Bright Future Coaching

online

Hi, fees for CA Foundation?

Hi! ₹35K full course or ₹6K/mo EMI. Free demo this Saturday?

Yes, Sat 11 AM works

Booked ✅ Confirmation sent.

Message

WhatsApp

C

Leapskill Consultancy

Replies in seconds

Looking for help with US Masters apps

Got it! Fall 2026 intake? Want a free 30-min counseling call?

Yes please

Booked Tue 5 PM with Anjali. Calendar invite sent.

Type your message...

Website widget

T

techskill.institute

Active now

Is the full-stack batch open for July?

Yes — weekend batch starts Jul 6. Free trial session this Sat?

Sat 10 AM works

Booked ✅ Sat 10 AM trial — link sent.

Message...

Instagram DM

Coming soon
G

Global Pathways

last seen recently

Eligibility for Canada SDS?

IELTS 6.0 each band + GIC. Want a free counseling slot?

Yes, Friday evening?

Booked Fri 6 PM with Anjali. Invite sent.

Message

Telegram

How onboarding works

Live in minutes, not days.

No dev work. No app install. Share a PDF of your course catalog or services list, and Cassette is live instantly.

Note: WhatsApp configuration depends on Meta verifying your business phone number.

01

Configure

Upload your knowledge sources in the recommended format and the four agents are ready — or our team can configure them for you.

02

Connect Channels

Web widget is live instantly. WhatsApp goes live after Meta verification. Instagram connects to your business account.

03

Go Live

Agents go live. You watch enquiries get handled in real time.

What makes Cassette different

Not a chatbot. A revenue-recovery platform.

The same product e-commerce stores use to recover abandoned carts — re-engineered for service businesses.

Handles every enquiry with your content

The Enquiry Agent learns your website, FAQs, and brochures — then answers questions 24/7 on WhatsApp, web, Instagram, and Telegram. No scripted menus. No hallucination.

Books the conversion event

Counseling call. Demo class. Trial session. The Booking Agent connects to your calendar and books directly — no human in the loop.

Closes the deal after the event

Hour-1 check-in. Day-1 social proof. Day-2 urgency nudge. The Closing Agent runs the post-demo sequence most teams never get to — turning attended demos into enrolments.

Recovers cold leads on autopilot

Sweep your CRM for 3-month-old leads, demo no-shows, ghosted quotes. Cassette runs personalized re-engagement on WhatsApp — and routes hot replies straight to your team.

Four agents. One job each.

Not a bloated platform. Exactly four agents — Enquiry, Booking, Closing, Recovery — each with a specific job and a specific metric they move. No feature bloat.

Go live in minutes

No dev work. No app install. Share a PDF of your course catalog or services list and the website widget is live instantly. WhatsApp goes live as soon as Meta verifies your business phone number.

Frequently asked questions

Everything teams ask before going live.

What Cassette is, what it isn't, how it connects to WhatsApp, and how fast you can be live.

Live demo

See Cassette working on your business — in 30 minutes

Book a quick call. We'll wire up the agents on your live site, show how the Enquiry Agent would handle one of your real messages, and walk through the setup for your industry.

  • We review your current enquiry flow live, on the call
  • Live demo of Enquiry Agent + Booking Agent for your vertical
  • Pilot setup if you want to go live this week

Book a 30-min demo

Pick a time that works. We'll do the setup, live, on your site.

Book a Demo or see pricing first →

Usually responds within a few hours.